FAQ

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Affordable Wines is a premium online wine merchant which provides intimate sale and consultation services to corporate and individual customers.

Yes, you can simply email to us at sales@affordablewines.com.sg on your selection range preference, corporate function or wedding wine selections, and/or any specific wine you are looking for, we will recommend and do our best to assist you accordingly.

All orders made on this website can be paid using major credit/debit cards via Stripe. Stripe is a secure payment service, and you do not require to set up a Stripe account to make the payment online.

Affordable Wines does not store any credit card details. If you choose to save a credit/debit card details to your account, it will be stored by Stripe, and not Affordable Wines.

We are sorry that we are unable to cancel orders after payment has been confirmed. For amendment to orders, please contact us via email at sales@affordablewines.com.sg, and we will try our best to accommodate your request.

Free Standard delivery for a minimum value of SGD$300 in one order, otherwise $20 delivery fee will be imposed

– For Standard Delivery, orders received before 12pm will be processed and dispatched within 3 working days after payment is received

2. Deliveries will be made from Mondays to Saturday except Public Holidays. For Saturday delivery, orders and payment have to be received by Wednesday before 2pm .

– Orders received after 12pm will be considered next working day.

3. For urgent orders requiring delivery within 1 working day, a SGD$40 delivery charge will be levied. Orders have to be received before 12pm

4. All deliveries are subject to stock availability.

5. At this moment, we do not offer self-collection

6. Normal delivery hours are between 9am to 9pm from Monday to Saturday, excluding Public Holidays in the Republic of Singapore. Please state your delivery preferences either before 5pm or after 5pm.

Sorry, we are unable to accept returns of goods sold. However, in the unlikely event that something is wrong with your purchase, please let us know at sales@affordablewines.com.sg.

Apologies, we are not able to provide international shipping at this time. We are still working towards an international presence.

Kindly indicate your order number and request to us via email at sales@affordablewines.com.sg, and we will try our best to make it possible.

or further questions, please contact us via email at sales@affordablewines.com.sg

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